Contact information
CONTACT INFORMATION Last Updated: June 2026
We’re here to help! Feel free to reach out to us with any questions about our products, orders, shipping, returns, or custom setups.
OUR CONTACT DETAILS
Business Operator
Nerpa
Address: WACŁAWA BOROWEGO 10 M12 01-357 WARSZAWA Poland
VAT ID (NIP): PL5262801117
Email: info@nerpaskates.eu
HOW TO REACH US
- General inquiries & customer support: info@nerpaskates.eu
- Order-related questions: Please include your order number in the subject line for faster assistance.
- Wholesale, custom orders & other business proposals: sales@nerpaskates.eu
We aim to reply to all messages within 1–2 business days (Monday to Friday, excluding Polish public holidays).
BUSINESS HOURS
- Monday – Friday: 9:00 AM – 5:00 PM (CEST / Warsaw time)
- Saturday & Sunday: Closed (we may still reply to urgent messages)